Information for Coaches & Groups

General Coach Parking Information: If you intend to visit Cheltenham please call the Tourist Information Centre at The Wilson in Clarence Street on  +44 (0) 1242 387492 and let us know. Where possible we will offer a free meet and greet service if requested in advance.

There are four designated coach bays in Royal Well Bus Station available on a first come, first served basis. These are available free of charge and for as long as required.  

*Please note that initial contact and enquiries should be through the Tourist Information Centre.  Anyone who would like a complimentary Meet and Greet service for their group should contact the  Cheltenham Tourist Information Office.
 
A Stagecoach D bus service runs approximately every 10 minutes throughout the day is available from the racecourse into town.  
 
Royal Well Bus Station Drop off and pick up arrangements: If a free designated bay is available, passengers can be dropped off and the coach can then stay at Royal Well until the agreed pick up time. The postcode for Royal Well is GL50 9SA. If no coach bays are available, passengers should be dropped off as quickly as possible in the nearest empty bay.  At the weekend coaches can then go to Kingsville Road, Kingsditch Trading Estate, GL51 9NZ.  Please contact the tourist information for more details.

Clarence Street Drop off and Pick up arrangements:  If you are bringing a group who intend to visit The Wilson Art Gallery and Museum in Clarence Street, there is a non-designated bus stop by the building for drop off and pick up. This could also be used in case of bad weather or if many passengers are elderly and/or have limited mobility.  There is a café, toilets and a shop within The Wilson, all with disabled access.

Christmas Market arrangements: As the coach station can be very busy at certain times the visiting coach bays are only available for drop off and pick up.  If you would like any advise on coaching parking please contact the TIC on 01242 387492.

Book a Guide: If you would like a guided walking tour of Regency Cheltenham or to book a guide to accompany your coach, the TIC have a list of superb guides from the Gloucestershire & Cotswolds Guides Association.

Information Pack for Leaders/Drivers: We can provide an information pack (including a town map) for the Group Leader and Coach Driver. 
 
Itineraries: Our Groups Desk is here to help you organise your tour. We can work with you on your own itinerary, arranging accommodation, entrances to attractions, tour guides and any other special needs, in order to meet your group's particular requirements, or even tailor-make one for you. 
 
Contact the groups desk at the Tourist Information Centre for more information on group visits to Cheltenham:

• Tourist Information Centre: 01242 387492
• Email: info@cheltenhamtrust.org.uk
• Write to: Tourist Information Centre, The Wilson Cheltenham's Art Gallery & Museum, Clarence Street, Cheltenham, Gloucestershire, GL50 3JT  

Access: Cheltenham can be accessed easily from the M5. J10 is best if travelling from north of Cheltenham and J11 if you are coming from the south.  J10 has restricted access while J11 has full access in both directions.  If travelling from the east (London or Oxford) or west (Gloucester, South Wales) then access is via the A40. Follow signs to Cheltenham Town Centre.

Please download our coach booking form here for further information and return to The Tourist Information Centre.