Visit Cheltenham general contact information:

You can email us directly from this website here. 

Alternatively, you can contact us using the details below:

For general tourist information e.g. accommodation enquiries/bookings, travel, bus and coach information, event information, general information on Cheltenham please visit or contact: 

Cheltenham Tourist Information Centre, The Wilson , Cheltenham Art Gallery & Museum, Clarence Street, Cheltenham, Gloucestershire, GL50 3JT, England.

Telephone: +44 (0) 1242 387492

Email: info@cheltenhamtrust.org.uk

Tourist Information Centre opening hours are:

Monday to Wednesday 9:30am to 5:15pm

Thursday 9:30am to 7:45pm

Friday and Saturday 9:30am to 5:30pm

Sunday 10:30am to 4pm

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For general marketing enquiries please contact: 

marketing@marketingcheltenham.co.uk

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To feature on the Visit Cheltenham website

To advertise an event for FREE on the Visit Cheltenham website please complete our event submission form, which can be found here:

www.visitcheltenham.com/whats-on/submit-event

For full member benefits please contact Marketing Cheltenham on  marketing@marketingcheltenham.co.uk

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Media and filming in Cheltenham enquiries

If you would like to film in Cheltenham please read through the following:

If filming for commercial purposes, please advise us on:

• The name of your production company, the type of production and a contact person and telephone number;
• The scale of the production in terms of numbers of personnel and vehicles;
• Adequate public liability insurance and risk assessment document;
• Are you filming General Views or are there specific places you want to film?

Please send your company details and filming request to marketing@marketingcheltenham.co.uk

Tel : 01242 250692

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Filming in Cheltenham's council owned parks and open spaces 

If you’d like to film in one of Cheltenham Borough Council’s parks or gardens, please follow the special events application link below which goes through to Cheltenham Borough Council’s Parks Team :

https://www.cheltenham.gov.uk/specialeventform/

If you have any queries concerning filming in Cheltenham’s parks and gardens, please contact greenspacedevelopment@cheltenham.gov.uk or the main council switchboard number on 01242 262626.

If your filming involves road closures:

Please contact Gloucestershire County Council  Street Works team streetworks@gloucestershire.gov.uk 

If you’re bringing heavy crew vehicles into Cheltenham: 

Please contact Robert Vale, Highways Manager at Gloucestershire County Council robert.vale@gloucestershire.gov.uk 

We look forward to welcoming you to Cheltenham!