Visit Cheltenham general contact information

Tourist information centre

Please note the Cheltenham Tourist Information Centre at the Wilson Art Gallery has closed permanently. We no longer have a tourist information centre in Cheltenham. Our apologies for any inconvenience.

The Information Exchange has opened on the High Street, where you can view screens showing what's on in Cheltenham and pick up tourist information leaflets when the iX is manned. 

You should be able to find any information you require from the Visit Chelteham website. If you have any specific questions or require assistance you can email Visit Cheltenham directly.

---

For general marketing enquiries

Please contact marketing@marketingcheltenham.co.uk

---

To feature on the Visit Cheltenham website

To advertise an event for FREE on the Visit Cheltenham website please complete our event submission form, which can be found here:

www.visitcheltenham.com/whats-on/submit-event

For full member benefits, or to enquire about promoting your event via our newsletter or social channels, please contact Tara Sanchez at Marketing Cheltenham on Tara.Sanchez@marketingcheltenham.co.uk

---

Media and filming in Cheltenham enquiries

If you would like to film in Cheltenham please read through the following...

If filming for commercial purposes, please advise us on:

• The name of your production company, the type of production and a contact person and telephone number;
• The scale of the production in terms of numbers of personnel and vehicles;
• Adequate public liability insurance and risk assessment document;
• Are you filming General Views or are there specific places you want to film?

Please send your company details and filming request to marketing@marketingcheltenham.co.uk

Filming in Cheltenham's council owned parks and open spaces 

If you’d like to film in one of Cheltenham Borough Council’s parks or gardens, please follow the special events application link below which goes through to Cheltenham Borough Council’s Parks Team:

https://www.cheltenham.gov.uk/specialeventform/

If you have any queries concerning filming in Cheltenham’s parks and gardens, please contact greenspacedevelopment@cheltenham.gov.uk or the main council switchboard number on 01242 262626.

If your filming involves road closures:

Please contact Gloucestershire County Council Street Works team streetworks@gloucestershire.gov.uk 

If you’re bringing heavy crew vehicles into Cheltenham: 

Please contact Robert Vale, Highways Manager at Gloucestershire County Council robert.vale@gloucestershire.gov.uk

---

Cheltenham ice rink

All information, including contact details, for the Cheltenham Ice Rink can be found here - Cheltenham Ice Rink FAQ's.

We look forward to welcoming you to Cheltenham!