At Leonardo Hotel Cheltenham, the team take pride in being part of the town’s vibrant hospitality community and are always happy to share their favourite Cheltenham and Cotswolds highlights with guests. From scenic strolls to standout local dining, their personal recommendations reflect the places they genuinely enjoy — and love introducing visitors to.
Whether you're staying for business, leisure, or a Cotswolds escape, their insights will help you discover what makes Cheltenham such a unique and memorable place to visit.
Below, meet the friendly faces behind the hotel and explore their favourite local spots, scenic walks, and must‑visit attractions.
Gráinne Cook – Night Manager
With over four years at Leonardo Hotel Cheltenham, Gráinne has progressed from the Bar and Restaurant team through Reception and recently completed the management programme.
Favourite space in the hotel:
The Garden Lounge — a relaxing space to unwind after a long day.
Cheltenham recommendation:
A peaceful walk or picnic at Pittville Park, Cheltenham’s largest ornamental park, home to beautiful lakes, woodlands, and the historic Pump Room.
Laura Campbell – Cluster Senior Meeting & Events Executive
Laura has worked with Leonardo Hotels for seven years, having initially joined on a university placement.
Favourite hotel spot:
The Garden Lounge — bright in summer and cosy on rainy days, perfect for a coffee or drinks reception.
Local recommendation:
• A stroll through Pittville Park (see link above).
• Dinner at The Beefy Boys, famous for award‑winning burgers and a hit with locals and visitors.
Jenny Duggan – Front Office Manager
With an impressive 22‑year career at the hotel, Jenny has done everything from reservations to weddings.
Favourite part of the hotel:
The restaurant — because breakfast is the best meal of the day!
Cheltenham recommendation:
Head up to Cleeve Hill, the highest point in Gloucestershire, offering breathtaking panoramic views across Cheltenham and the Cotswold escarpment.

Matt Hallett – Food & Beverage Manager
Matt joined in 2024 as Night Manager and stepped into F&B leadership the following year.
Favourite part of the hotel:
The team itself and the welcoming environment they create.
Recommended local attractions:
• Cheltenham Racecourse during festival season – one of the UK’s most iconic racing fixtures.
• A trip to Gloucester Cathedral, an extraordinary medieval landmark with over 1,300 years of history.
Matt Milligan – Receptionist
Three months into the role and already thriving, Matt loves interacting with guests and exceeding expectations.
Favourite area of the hotel:
The light‑filled Garden Lounge, ideal for relaxing in between adventures.
Cotswold recommendation:
Explore the nearby towns and villages such as:
• Tewkesbury (beautiful abbey town)
• Bourton‑on‑the‑Water — known as the Venice of the Cotswolds, featuring stunning bridges, riverside walks, cafés and traditional tea rooms.
Why guests love Leonardo Hotel Cheltenham
✔ Convenient for Cheltenham Racecourse and the town centre
✔ A short drive to iconic Cotswolds villages
✔ Spacious garden lounge and relaxing communal areas
✔ Friendly staff who share insider local knowledge
✔ Ideal for meetings, leisure stays, conferences and group bookings
✔ Close to scenic walking routes including Crickley Hill and Cleeve Hill